Returns & Exchanges

At Novara, we want you to be completely satisfied with your home decor and furniture selections. If a piece isn't the perfect fit for your space, you can return it within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to return and receive a prepaid shipping label.

2

Prepare the Package

Carefully pack your items in their original packaging, ensuring all hardware, assembly instructions, and protective wraps are included to prevent damage during transit.

3

Ship It Back

Affix the provided return label to your box and drop it off at any authorized carrier location or schedule a home pickup for larger furniture pieces.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing